HealthCare Services

Healthcare

Increasingly in healthcare, there is a desire for patients to be treated not just as patients, but as customers – which is changing the way companies develop their customer engagement strategies. Customers increasingly demand personalised content and relevant conversations at every touchpoint, wanting to know that custom feedback is available when it comes to managing their myriad of healthcare queries. To address this, Scicom provide a range of customer experience solutions to help healthcare providers remain competitive.

icon

Clinical Knowledge

Over the years, we have successfully augmented our clinical knowledge. We develop evidence-based clinical guidelines across multiple specialties such as radiology, cardiology, oncology, pain, spine and orthopedic, sleep care and specialty drugs. We have a dynamic clinical leadership team and staff, with ~110 medical doctors. We are also associated with 12 of the most renowned medical universities.

Read More
icon

Global Footprint

Our expansive footprint and strategic delivery centers allow us to deliver our clients the benefit of reduced medical and administrative costs. We continue to invest in domain-driven automation and analytics to improve business outcomes. Our global talent pool comprises medical doctors, registered nurses, pharmacists, certified medical coders, data scientists, data modelers, data visualization specialists.

Read More

Co-creating Patient-centric Business

We work with the payer and provider communities to help navigate the challenges of an evolving, regulated, cost-intensive, and evidence- and value-based healthcare landscape. We leverage collaborative care management to improve patient well-being while reducing costs. Our depth of clinical expertise translates into robust outcomes across utilization management, medical and case management, provider management, claims intake, and adjudication and medical bill review for payers. Similarly, for providers, we drive end-to-end Revenue Cycle Management (RCM) and clinical management.

Accelerate protection for patients

icon

Test

COVID-19 test scheduling and results notification services deployed for a US state-run organization within two weeks.

Read More
icon

Prevent

Proactive outreach to 5,000 high-risk US Medicare members on how to identify, prevent, and get tested for COVID-19.

Read More
icon

Support

COVID-19 support services for a European health ministry delivered in under two weeks.

Read More